Shipping Policy

Shipping Policy

Effective Date: 17th October 2025

At California AG Solutions, Inc., we are committed to providing excellent service and ensuring that your order reaches you as quickly and efficiently as possible. This Shipping Policy outlines the terms and conditions related to the shipment of products purchased through our website, californiaagsolutions.shop.

1. Order Processing Time

Orders are processed Monday through Friday, excluding holidays. We aim to process and ship all orders within 1-3 business days of receiving the order, depending on product availability.

Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Delivery Time

We offer several shipping options, including standard and expedited shipping, depending on your location and the items in your order.

Estimated Delivery Times:

Standard Shipping: Typically arrives within 5-7 business days after dispatch.

Expedited Shipping: Typically arrives within 2-3 business days after dispatch.

Overnight Shipping: Available upon request (additional charges may apply).

Please note that delivery times may vary depending on your location and external factors such as weather, holidays, or shipping carrier delays.

3. Shipping Rates

Shipping rates are calculated at checkout based on the size, weight, and destination of your order.

We offer free standard shipping on orders over $[X] within the United States.

For international shipments, additional shipping charges may apply. International shipping rates will be displayed at checkout.

4. Shipping to P.O. Boxes and APO/FPO Addresses

We do offer shipping to P.O. Boxes and APO/FPO addresses within the United States. Please ensure the correct shipping address is provided to avoid delays.

5. International Shipping

We currently offer international shipping to select countries. The availability of international shipping will be displayed at checkout based on your shipping address.

Customs Duties and Taxes: Please note that international shipments may be subject to customs duties, taxes, and import fees depending on your country's regulations. These fees are the responsibility of the customer.

We are not responsible for any delays caused by customs or other government agencies.

6. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment through the carrier’s website.

If you have any questions about the status of your shipment, please contact us at dcmotaung9@gmail.com or 831-285-3428.

7. Lost or Stolen Packages

California AG Solutions, Inc. is not responsible for lost, stolen, or damaged packages once they have been handed over to the carrier for delivery.

If your package is lost or stolen, please contact the carrier directly to file a claim. We can assist by providing tracking information to help resolve the issue with the carrier.

8. Incorrect Address

Please make sure the shipping address provided at checkout is correct and complete. We are not responsible for delays or non-delivery of orders caused by incorrect or incomplete shipping addresses.

If you notice an error in your shipping address, please contact us immediately at dcmotaung9@gmail.com or 831-285-3428 to correct the address before the order is processed.

9. Shipping Restrictions

We are unable to ship certain items to specific locations due to carrier restrictions or regulations. If this applies to your order, we will notify you via email and offer a suitable alternative or a refund.

10. Packaging

All orders are packaged with care to ensure they arrive in perfect condition. If you receive a damaged or defective product, please refer to our Return and Refund Policy for instructions on how to handle returns or exchanges.

11. Shipping Delays

While we strive to meet the estimated delivery times, please note that shipping delays may occur due to unforeseen circumstances, including weather, holidays, or carrier issues.

In the event of significant delays, we will notify you via email or phone and do our best to assist in tracking your shipment.

12. Contact Information

If you have any questions or concerns regarding shipping, please feel free to contact us:

Email: dcmotaung9@gmail.com

Phone: 831-285-3428

Mailing Address:
California AG Solutions, Inc.
3451 Yeager Drive
Madera, CA 93637

Important Disclaimer:
By placing an order on californiaagsolutions.shop, you acknowledge and agree to the terms outlined in this Shipping Policy. We may update this policy from time to time, and any changes will be posted on this page. It is your responsibility to review this policy periodically for updates.